Good questions.
Clear answers.

Our service, your brand, the process and the details. All in one place.

The human difference

What is Dotto?

Dotto is your creative content team on subscription. We get to know your business, plan what to say, design the content and prepare it for your approval. Your brand can stay consistent without you managing every detail.

Is the content created by AI or by people?

We use AI to speed up research and production. People shape the direction, check the details and review the work before it reaches you. We want something unmistakably yours, not a series of generic AI posts.

Can I see the quality before subscribing?

Yes. Explore the concept examples, sample grids and a guided view of Dotto without registering. Selected businesses may also receive a personalised editorial assessment. A free week of content is not part of the standard offer.

How it works

How do you learn what makes my brand different?

After you choose a plan, we review your website, catalogue, photos, identity and references. You confirm our proposed direction, correct what we missed and can update your Brand Memory as the business changes.

Do I approve every post?

You always have the final say. Each piece includes its image or video, caption, planned date and a short reason why we chose it. You can approve, request changes or move the date. Silence does not authorise publication.

How quickly will I receive my first content?

Our proposed target is 72 business hours after the essential onboarding is confirmed, payment is verified, and the materials and usage rights required for production are in place. Content is then delivered weekly. Exact deadlines and revisions will be confirmed before purchase.

Value & confidence

Will Dotto help me reach more people or make more sales?

Each piece is planned around a purpose, from awareness to trust, visits or enquiries. We use the results available from connected channels to refine future choices. We do not guarantee specific reach, engagement or sales.

What if the first edit does not feel like my brand?

Your first edit should feel like your brand. If it does not, we will revise it with you. The exact editorial scope, timeline and included changes will be clearly stated before subscribing.

How much does Dotto cost?

We are preparing monthly plans according to content volume and included channels. Final prices, taxes and terms will be confirmed before payment. Brand Books, websites, SEO and other special projects are quoted separately.

Content & formats

Can you use my products, photographs and brand guidelines?

Yes. Authorised original assets are our first choice. Share a website or catalogue link, product files, real photography and existing guidelines. We keep names, prices, colours and dimensions tied to verified sources rather than inventing them.

Do you make Reels, Stories, carousels, LinkedIn and email?

These are the formats we are building the service around. The exact combination depends on the chosen plan and supported connections. Motion-based Reels and premium video production have different scopes, which will be explained up front.

Do I need a brand book to start?

No. If you have one, we will follow it. If not, we can start from your logo, website, colours and references. You can commission a full Brand Book separately if it would help.

Permissions & control

Do I have to give you my Instagram or LinkedIn password?

No. Compatible channels are connected using official permissions for the services you approve. Do not send social media passwords in a form, email or chat.

Can Dotto answer comments and direct messages?

We are designing a controlled-response feature for a higher-tier plan, subject to platform permissions and testing. The proposal uses up to ten confirmed FAQ answers, clear limits and human escalation when a question is sensitive or not covered. This feature is not live yet.

What if I need an event post or a calendar change?

You will be able to request content for an event, propose adjustments and review the schedule. If a request is outside your plan, we explain the scope, timing and quote before starting it.

Results, extras & terms

How will I know what Dotto is doing for my business?

Every piece has an objective and the thinking behind it. Your workspace is designed to show new and past deliveries, approvals, and verified metrics when permitted by the connected platform, with monthly learning reports.

Can you help with a website, SEO or visual identity?

Yes, as separate projects. Request a Brand Book, website, SEO action plan, presentation or campaign. We will prepare a brief and quote rather than automatically charging for custom work.

Can I cancel or change my subscription?

Before you pay, the checkout and billing area will clearly show the renewal period, options to change or cancel and any applicable conditions. Final legal terms are being reviewed and will not be implied before approval.

Explore plans ↗

Still have a question? Talk to Dotto